After restart, attempt to update the Ring app again in your settings or app store. Sometimes phones and tablets just need to be restarted. Learn more about Compatible Mobile Devices Since the release of these operating system versions, we've made significant security updates to help protect your Ring account. If you have iOS 13 (or lower) or Android 8 (or lower), your mobile device's operating system may be unable to use the Ring app. Try backing up your photos and videos to the cloud, or uninstalling apps you don't use.Ĭonfirm your mobile device is compatible to update. Make sure your mobile device has enough storage.įor apps to update, most mobile devices require 3-5 GB (gigabytes) of space. If you have poor cellular signal, your mobile device may be pausing your update until its on wifi. If you're having trouble getting the latest version of the Ring app, here are a few things to try. To get started, choose your mobile device's operating system below: Learn how to create a Ring account Updating the Ring app on your mobile phoneįor the latest features and fixes, make sure to update the Ring app to the latest version. Open the app store on your mobile device. You can also visit /app to directly download the Ring app on your mobile phone. The Ring app is available for phones and tablets in the Apple and Google Play stores. Downloading the Ring app for your mobile device Make sure you have Motion Detection enabled in the Ring App.Learn how to download the Ring app and update your mobile device's version of the Ring app. Envelopes, tubes, small boxes, and food deliveries may not be detected. View /protect-plans for pricing and details.ģPackage Detection and Alerts work best with medium-to-large shipping boxes. You may purchase a standalone Allstate Plan by going to and searching for an Allstate Plan.ĢRing Alarm and all Ring Alarm accessories requires a subscription for in-app features and digital notifications, including digital arming/disarming and any integration with other Ring, Echo, and third party products. The cost for the Allstate Protection Plan is included in the cost of the Ring Protect Plan. In the U.S., in lieu of the Ring extended warranty, Eligible Ring Devices are covered via a service contract administered by SquareTrade, an Allstate company SquareTrade/Allstate terms are available here. Non-Ring and other third-party devices are not eligible for the extended warranty. Snapshot Capture photos in the cloud are stored up to 7 days.įor extended warranty coverage, "Eligible Ring Devices" are Ring devices covered by an active Protect Plus/Pro Plan, if the Ring device was under the 1-year manufacturer’s warranty period at the time you added the device to your Protect Plus/Pro Plan. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Your Ring videos in the cloud are stored temporarily, up to 180 days. Terms and conditions apply.įree trial is not applicable for locations with an existing Ring Protect Plus or Protect Pro subscription. See Ring Protect Subscription Plans for more information. 1Find details on Ring Protect Plans below.
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